Refund policy

R-designs Furniture

Our returns policy (100% satisfaction guaranteed)

Thank you for shopping with RDesigns Furniture.
We strive to provide high-quality products and a smooth shopping experience.
If you are not fully satisfied with your purchase, we’re here to help.

Eligibility for Returns

You may request a return or replacement under the following conditions:

  • The item is damaged, defective, or different from what was ordered
  • The request is made within 7 days of delivery
  • Product must be unused and in its original condition
  • All original packaging, labels, and accessories must be included

Non-Returnable Items

  • Items damaged due to misuse
  • Items without original packaging
  • Used or assembled furniture
  • Custom-made or special-order items

Refund Process

Once we receive your return request, we will:

  1. Inspect the item
  2. Notify you of approval or rejection
  3. Process the refund to your original payment method within 7–10 business days

Transit Damage

5.      If you have reason to believe the item was dropped while in transit and has been damaged, please let us know. All of our items are insured for transit damage and the damaged item will either be picked up or replaced or a full refund will be processed. Partial refunds are also offered for items that can be repaired.

Replacements

If eligible, a replacement product will be shipped at no additional cost.

Transit Damage

If you have reason to believe the item was dropped while in transit and has been damaged, please let us know. All of our items are insured for transit damage and the damaged item will either be picked up or replaced or a full refund will be processed. Partial refunds are also offered for items that can be repaired.

Cancellation Policy

Orders can be cancelled only before dispatch.
After dispatch, cancellation is not possible; you may request a return after delivery (if eligible).

Contact Us for Returns

To request a return or refund, please contact us:

📩 Email: info@rdesignsfurniture.com
📞 Phone: +91-988 451 1123
📍 Address: 1241, Golden Colony. Chennai 600101

We are available to assist during regular business hours.

TRANSIT DAMAGE

If you have reason to believe the item was dropped while in transit and has been damaged, please let us know. All of our items are insured for transit damage and the damaged item will either be picked up or replaced or a full refund will be processed. Partial refunds are also offered for items that can be repaired.